Coronavirus / Covid-19 Procedures and Precautions


COVID-19 STATEMENT

Last Updated 06-12-20: The Inn on Madeline Island has taken Covid-19 very seriously from the onset and we will continue to make decisions that have the health and safety of our staff, community, dining patrons and lodging guests as the top priority. We will continue to follow recommendations set forth by the CDC, State of Wisconsin, & Bayfield County Health Department. Click here to view the CDC’s website for more detailed Covid-19 information.

We have been working diligently to get extra safety measures and infrastructure in place and will continue our structured, phased reopening. We appreciate your understanding and patience while we work through the logistics of reopening our multi-faceted establishment in the safest way possible and we are eager to greet our wonderful guests and patrons once again.

LODGING TO OUR VALUED GUEST,

We are excited to welcome you to The Inn on Madeline Island and beautiful Lake Superior! The health and safety of our guests, employees and community remains our highest priority as we move forward with the 2020 tourist season. We are open for lodging and will continue to monitor local and state officials for any changes in the next phase of opening. We have adopted the following cleaning protocols and check-in procedures, based on recommendations of the CDC and the Wisconsin Department of Health Services.

For our Lightkeeper’s Lodge, Bungalows, and Fairway Suites

1. The Inn on Madeline Island will hold rooms for 24 hours after each guest checks out. Windows will be opened to allow air flow in and out of the accommodation with cleaning and disinfecting taking place 24 hours after guests check out.

2. The Inn on Madeline Island will clean and disinfect with approved FDA sanitizing products. Specific instruction will be given to ensure high touch objects are sanitized including but not limited to all tables, doorknobs, light switches, counter tops, handles, desks, phones, keyboards, toilets, faucets, sinks, remotes etc. All key tags and keys will be disinfected after each rental.

3. We will provide shampoo, conditioner, bar soap, tp, paper towels, coffee with creamer and sugar.

4. Maid-Service will no longer be available under the new guidelines. This means that once you have checked into and have entered your room, our staff will not enter again until you have checked out and vacated your room. If additional items are needed, they can be requested and picked up by calling our Front Desk at 715-747-6315 ext 1 between 9am – 3pm.

5. Removal of all comforters, pillow shams and decorative pillows from all beds. We will provide linens, blankets and pillows for each bed. However, if you feel you need for additional blankets, pillows or other coverings, we ask that you bring those with you.

6. All sheets, towels, blankets & pillowcases are professionally laundered at our off-site laundry facility with the use of bleach (on appropriate materials), and the warmest appropriate water settings based on the manufacturer’s recommendations.

For All Other Vacation Rentals:

1. Windows will be opened to allow air flow in and out of the accommodation with cleaning and disinfecting taking place 48 hours after guests check out.

2. We will clean and disinfect with approved FDA sanitizing products. Specific instruction will be given to ensure high touch objects are indeed sanitized including but not limited to all tables, doorknobs, light switches, counter tops, handles, desks, phones, keyboards, toilets, faucets, sinks, remotes etc. All keys will be disinfected after each rental.

3. All sheets, towels, blankets & pillowcases are professionally laundered at our off-site laundry facility with the use of bleach (on appropriate materials), and the warmest appropriate water settings based on the manufacturer’s recommendations.

4. Comforters and bedding supplies will be provided at these properties as they have sat for 48 hours after guest departure. We will provide a starter set of paper towels, kitchen towels, toilet paper, dish soap, hand soap, Kleenex, dishwasher soap (if dishwasher is present in the unit you have rented). If additional items are needed, they can be requested and picked up by calling our Front Desk at 715-747-6315 ext 1.

Check-in Procedures for all Rentals:

The Inn on Madeline Island will offer contact-less payment and guest registration in 2020. You will find your arrival envelope posted outside our Check-In office with directions to your property, your hotel key cards or home rental keys and your guest folio. Payment is due upon arrival so we will charge the card on file the day of your arrival.

We encourage the following etiquette while visiting Madeline Island:

  • Please always maintain proper 6’ social distancing with respect to others, inside or out.
  • The CDC recommends wearing cloth face coverings in public settings. Please bring proper face coverings with you while on vacation. Face Coverings are highly recommended especially when in close spaces. If one of our local businesses require face coverings to enter, we respectfully ask you to comply with their wishes. In other words, please respect our fellow local business’ safety protocols when visiting their establishments.
  • Wash & sanitize your hands frequently.
  • Stay home if you or someone you live with is sick. We understand and will work with you in regards to cancelling and rescheduling your visit.

As we enter this season, we thank you for your confidence; and we look forward to seeing you soon! Feel free to reach out to us with any comments or questions via email theinn@madisland.com or call us at 715-747-6315 ext 1.

Also, check out the Madeline Island Chamber of Commerce to view any updates from our local businesses! To be directed to that website click here: https://www.madelineisland.com

DINING

We offer curbside window pick-up/carry-out. Patio seating available but no table service.

Hours: Monday 3 – 9 (Limited menu); Tuesday 3 – 9 (Limited menu); Wednesday 3 – 9, Thursday 3 – 9, Friday 3 – 9, Saturday noon – 9, Sunday 3 – 9.

Click here to order online https://madisland.hrpos.heartland.us or visit our web site at https://www.madisland.com

We encourage online ordering but if that is not your thing (or not an option for you), please call our NEW dedicated Pub Phone Number 715-331-9052 or 715-747-6315 ext 2 to place your order during Pub business hours.